At Immensera, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit or make a purchase from our website.

1. Information We Collect

When you use our website, we may collect the following types of information:

Personal Information

  • Full name
  • Email address
  • Phone number
  • Shipping and billing address
  • Payment information (processed securely through third-party providers)

Non-Personal Information

  • IP address
  • Browser type and device information
  • Pages visited and browsing behavior
  • Cookies and tracking data

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders
  • Communicate with you about your orders or inquiries
  • Improve our website, products, and services
  • Send promotional emails and offers (you can opt out anytime)
  • Prevent fraud and ensure website security

3. Sharing Your Information

We do not sell your personal information. However, we may share your information with:

  • Payment processors to securely complete transactions
  • Shipping and logistics partners for order delivery
  • Service providers that help operate our website
  • Legal authorities if required by law

4. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience. These help us:

  • Remember your preferences
  • Analyze website traffic
  • Improve performance and functionality

You can disable cookies in your browser settings, but some features may not function properly.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data. However, no method of transmission over the internet is 100% secure.

6. Your Rights (Canada)

As a Canadian customer, you have the right to:

  • Access the personal data we hold about you
  • Request corrections to your information
  • Withdraw consent for marketing communications
  • Request deletion of your data (subject to legal obligations)

To exercise your rights, please contact us using the details below.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

9. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us:

Immensera
277 Cougartown Circle SW
Calgary, Alberta, T3H 0A2
Canada

Phone: +1 (587) 226-6607
Email: info@immensera.com